PRODUCT CARE

Thank you for choosing a TRENZSEATER product. TRENZSEATER is a name synonymous with modern furniture design, designed with the true connoisseur in mind, a purist who prefers design that is authentic and original.

We take great pride in our product to ensure a lifetime of enjoyment and satisfaction. To assist in the care for your product we have compiled the following product care, which is specific to each component of your design.

The TRENZSEATER collection of furniture is proud to be predominantly designed and made in New Zealand exclusively.

Having the assurance that you have a design which has been made in New Zealand will give you the pleasure of quality and will ensure a lifetime of enjoyment.

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UPHOLSTERY

GENERAL UPHOLSTERY PRODUCT CARE

To ensure a lifetime of enjoyment from your upholstered product it is important to adhere to the recommendations below for each of the covering types for their specific care. Regardless of the covering it is important to also vacuum your upholstered product regularly to remove any soling, dust, crumbs & escaped feathers. Rotation of all the cushions will improve the life and structure of the foams and coverings, and also reduce the impact of New Zealand’s strong UV light. Avoid sitting on the arms & edges of cushions as this can cause premature wear of the fabric and also affect the cushion inners performance. Regular rotation and fluffing of feather / fibre cushions ensure that they maintain their unique look & feel.

LEATHER PRODUCT CARE

To maintain your Aniline, Semi-Aniline or Waxed leather product we recommend the use of the appropriate Pelle Leather Care Kit every 4-6 months to clean, condition and nourish the hide. Frequent removal of day-to-day soiling, through the use of a clean, damp, dye fast cloth will certainly enhance the life your leather sofa or armchair.

ANILINE LEATHER

The beauty of such a hide is in its soft, glove-like, supple texture along with its entirely natural and pure appearance. For maintaining a hide with such distinctive qualities, periodically use the Pelle Nubuck Care Kit. For cleaning the product do not spray directly onto the leather, use instead a dye-fast cloth and spray directly onto this before evenly cleaning the leather. Clean the sofa or armchair with the cloth 1 sqm at a time. On completion use the Pelle Conditioner/Stain guard, evenly spraying directly onto the leather to revitalize and add protection to the hide.

SEMI-ANILINE

These types of hides are more resilient, offer more protection and resistence to soilings due to their additional transparent protective coatings in the tanning process. For maintaining a hide renowned for these qualities, periodically use the Pelle Care Kit. With these hides you can spray the cleaner directly onto the leather, evenly cleaning 1 sqm at a time. On completion, use the Pelle Conditioner to revitalize the hide, this will also help the hide keep its soft, supple texture and offer protection to the leather.

WAXED LEATHER

The uniqueness of these hides is their natural grain and markings along with their worn, weathered appearance. To maintain a hide with these characteristics, periodically apply the Pelle Care Kit along with the Pelle Leather Colour Toner which is a cream that will revitalize and nourish the leather. This will also assist to remove and disquise any scuffs or scratches. A hide of this nature ages beautifully over time and adds character to the hide from its environment it lived in. 

It is important to note that if you are unsure of which type of leather your product is upholstered in, you must first check with TRENZSEATER before applying any Leather Care product. All warranties do not apply if these precautions are not taken. It is also important on all leather types to avoid wearing sun lotion, moisturizer, body creams where contact directly onto the leather occurs.

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FABRIC PRODUCT CARE

Like any sofa or armchair whatever the covering it is important to protect the product from any direct sunlight where possible, some fabrics are more resilient than others so it is critical that you read the care instructions and composition of each fabric before cleaning.

For any spot cleaning where you need to attend to spillages or soilings, react as soon as possible and avoid the use of any cleaning agents. To remove liquid spills, first BLOT and soak up any residue with a clean, colour-fast cloth, DO NOT RUB. Gently dab the affect area with a damp cloth. Do not use excess moisture as this can cause watermarks. To remove any solids first use a spoon, then use an absorbent damp cloth to gently blot spots and spills. Failing that, use an upholstery fabric spot cleaner which should  remove any heavier stains and soilings. Do not sponge with water or detergent solutions, and never use cake soap as this can leave residue. The quicker you attend to a mark the better chance you have of rescuing it.

It is important to note that if you are unsure of which fabric your product is upholstered in, you must first check with TRENZSEATER before having any professional cleaners clean your product or before applying any Fabric Care cleaners to the product. All warranties do not apply if these precautions are not taken.

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FEATHER-DOWN PRODUCT CARE

The feather-down in TRENZSEATER cushioning is secured in a number of baffles within the lining and mixed with siliconized fibre. Slight lines indicating the divisions of the baffles maybe visible on the surface of some fabrics or leathers, this is considered a normal characteristic of feather-down cushioning.

The beauty of feather-down cushioning is that the cushions mould to the shape of the individual giving a superior seat and comfort. Over time the cushions will give an inviting lived appearance.

Feather-down back and seat cushions need to be periodically “plumped up” to maintain their casual appearance and shape. To do this shake and pat the centre of the seat cushion and regular plumping of the back cushions will ensure many years of enjoyment from your sofa or armchair.

DRAPERY FABRIC

To ensure your drapery fabrics are maintained correctly it is important that the fabric is protected from any direct sunlight where possible, some fabrics are more resilient than others so it is critical that you read the care instructions and composition of each fabric before cleaning.

Professional cleaning is recommended periodically to enhance the fabrics lifespan and appearance as do the use of linings on all your curtains and blinds. Fabrics which have a natural content do breathe and absorb moisture for which you can expect possible stretch and shrinkage up to 4%.

It is important to note that if you are unsure of which fabric your product is upholstered in, you must first check with TRENZSEATER before having any professional cleaners clean your product or before applying any Fabric Care cleaners to the product. Do not sponge with water or detergent solutions. All warranties do not apply if these precautions are not taken.

TIMBER FINISHES

The beauty of a natural product is seeing the variation in the grain and that not every piece is the same, our timber/veneer products are no different. For maintaining such a product we recommend that you remove any dust, dirt and debris particles from the surface to ensure no unwanted surface scratches appear from day to day use. When removing these, use a soft, clean cloth, moving in the direction of the grain in the timber/veneer. To protect the surface from heat and moisture, use coasters, mats and other protective liners. It is critical that you do not use any abrasive cleaning products on any surface; a damp cloth will suffice for any marks other than dust etc.

For outdoor timbers it is important that before positioning in a permanent location that the timber surfaces have been watered down in an easy care area to wash off any excess stain or oil when the timber has been finished. If this has not been done, then you run he risk that the excess oil may bleed onto the surface below leaving an unwanted stain.

WAXED TIMBER

If you have a solid oak timber product finished in the aged, vintage oak finish which has a wax coating applied to it, it is important to maintain this surface using the appropriate wax paste which we use in our finishing process. This wax paste will protect and nourish the surface of your timber, as well as enhance the natural beauty of new timber whilst protecting against dryness. Your specific timber wax can be purchased at TRENZSEATER. Call or visit TRENZSEATER to preserve the quality and distinctive characteristics of your timber product.

LACQUER

To clean mdf / lacquered products dust regularly with a soft, clean cloth. To remove any smudges or light marks, mist lightly with water followed by cleaning with a soft clean cloth. Water must not be pushed into any joints.

GLASS

Dust with a slightly damp soft, clean cloth moving in a circular motion. For extensive cleaning use glass cleaner. To protect the glass from surface scratches use coasters, mats and other protective liners.

METALWORK

To maintain the metalwork on your product use a soft clean cloth regularly. If you have Stainless Steel product then it is important in order to maintain the unique patina of the stainless, as well as to prevent any residue build up on the surface that regular use of a Scotch-Brite pad, lightly rubbing the direction of the grain of the stainless will keep the surface clean. For extensive cleaning there is a specific Stainless Steel cleaner available that will give a more thorough, deeper clean.